Office Opening Hours

Monday : 10.00am - 4.00pm
Tuesday - Friday : 9.00am - 8.00pm
Saturday : 9.00am - 5.30pm
Sunday : 10.00am - 4.00pm
The Destination Specialists
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    Why book with letsgo2?

    • Customer Services - 98% of our customers would recommend us (Customer Survey 2011)
    • Guaranteed loyalty discount voucher
    • Complimentary Travel Disruption Insurance including volcanic ash clouds, strike action etc
    • UK call centre 7 days a week
    • 24/7 emergency contact
    • In resort representation

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Privacy Policy

Data Protection Policy


letsgo2 recognise the importance of protecting your privacy and security when you provide information to us. We take full responsibility for ensuring that proper security measures are in place to protect your information. We will only use this information to book your travel arrangements and to inform you about our services. Unless legally obliged, we will never disclose your information to any third party without your prior consent.

The Information We Collect


In order to process your booking and to ensure that your travel arrangements run smoothly, and in accordance with your requirements, we need to use the information that you provide and pass this on to the relevant suppliers such as airlines, hotels and transport companies.

This information may include your name, address, age and any special needs/disabilities/dietary requirements.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however pass any information onto any person not responsible for part of your travel arrangements.

This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making a booking with letsgo2 you consent to the information being passed on to the relevant persons.

letsgo2 Newsletter


The letsgo2 newsletter will only be sent to you if you have opted-in to receive it. To protect your privacy we have made this a two-stage process. When you have entered your email address, you will receive an email from us asking you to confirm that you wish to receive our newsletter. If you no longer wish to receive our newsletter, instructions will be clearly visible on each email about cancelling this service.

To unsubscribe email info@letsgo2.com stating your wish to unsubscribe.

  Contact us at
Kings Avenue House
Kings Avenue
New Malden
Surrey
KT3 4DY
Telephone: 020 8329 2600

Communication by Email


The letsgo2 newsletter will only be sent to you if you have opted-in to receive it. To protect your privacy we have made this a two-stage process. When you have entered your email address, you will receive an email from us asking you to confirm that you wish to receive our newsletter. If you no longer wish to receive our newsletter, instructions will be clearly visible on each email about cancelling this service.

    Your money and personal details are safe with letsgo2

  • All letsgo2 holidays have Travel Disruption Insurance providing comprehensive cover against natural disasters like volcanic ash and strike action.
  • All letsgo2 holidays are financially protected through our Air Travel Organisers License (ATOL 4950)
  • We are members of the Association of British Travel Agents (ABTA W7886)
  • Credit card and personal details are processed using the latest e-commerce security